13.2 Data Governance
Part of Chapter 13: Data Privacy, Compliance & Security in the Master Go-To-Market (GTM) & Revenue Architecture Index.
Robust data governance establishes clear rules for data access, lineage, retention, and subject request fulfillment across the GTM data layer:
PII (e.g., names, personal emails, direct phone numbers) must be encrypted at rest (AES-256) and in transit (TLS 1.3). Access to raw PII in data warehouses (e.g., Snowflake, BigQuery) is restricted via column-level security and data masking.
Enforce least-privilege access across sales, marketing, and CS tools (Salesforce, HubSpot, Marketo). User roles restrict export permissions, bulk record access, and sensitive field visibility based on job function.
Automated workflows (e.g., via n8n or privacy orchestration APIs) propagate Right-to-be-Forgotten / deletion requests across all connected GTM systems—including CRMs, marketing automation, data warehouses, and enrichment databases—within required legal SLAs.
Establish automated retention schedules to purge stale or non-responsive prospect data after defined inactivity thresholds (e.g., 24 months) to minimize data liability.